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Shipping Policy

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Welcome to Eyzaaro.com. We aim to provide you with a smooth and reliable shopping experience, including clear and transparent shipping information. Please review our shipping policy below to understand how we handle deliveries.

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1. Shipping Destinations

We offer shipping within the United Kingdom. Unfortunately, we do not ship internationally at this time. All orders placed through our website will be delivered to addresses within the UK only.

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2. Shipping Rates

Shipping rates vary depending on the size and weight of the product and the delivery location within the UK. The exact shipping cost will be calculated at checkout based on the items in your cart and the delivery address.

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3. Processing Time

  • Order Processing Time: Orders are processed within 1-2 business days after payment is received.

  • Dispatch Time: After processing, your order will be dispatched and you will receive a shipping confirmation email with tracking details.

Please note, we do not ship on weekends or public holidays. Orders placed on these days will be processed on the next business day.

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4. Delivery Timeframes

We aim to deliver your order within the following timeframes, depending on your location and the shipping method selected at checkout:

  • Standard Delivery: 3-5 business days

  • Expedited Delivery: 1-2 business days

Please be aware that delivery times are estimates and can be impacted by factors beyond our control, such as weather, courier delays, or peak shipping periods.

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5. Order Tracking

Once your order is dispatched, you will receive a confirmation email containing your tracking number. You can use this number to track your order via the courier's website. If you experience any issues with tracking your package, please contact us at Eyzaaro@hotmail.com for assistance.

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6. Failed Deliveries & Incorrect Address

It is your responsibility to provide the correct shipping address during the checkout process. If an incorrect address is provided:

  • Failed Delivery: If a delivery attempt fails due to an incorrect address, the order will be returned to us. We will contact you to arrange redelivery, but you may be charged for additional shipping costs.

  • Non-Delivery: If your package cannot be delivered and is returned to us, you will be responsible for any return shipping fees.

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7. Shipping Delays

While we strive to deliver your order within the specified timeframes, unforeseen circumstances such as weather disruptions or courier delays may result in a longer delivery time. If your order is delayed, we will do our best to keep you informed.

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8. Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Damaged Orders: Please inspect your package upon arrival. If you receive a damaged item, contact us within 48 hours at Eyzaaro@hotmail.com with your order number and photographs of the damage. We will arrange a replacement or refund as necessary.

  • Lost Packages: If your order has not arrived within the expected delivery window and tracking shows it as lost, please contact us, and we will assist in locating the package or arrange a replacement.

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9. Contact Us

If you have any questions about your shipment or need further assistance, feel free to contact us:

Eyzaaro Ltd
Flat 351, 3 Stillwater Drive
Manchester, England
M11 4TE
United Kingdom
Email: Eyzaaro@hotmail.com
Mobile: +44 7878 760396

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